Privacy policy

Última actualización: 23 de Abril de 2025.

In Galdax Properties SL (hereinafter, “Galdax Properties”), with NIF B19485721we are committed to safeguarding the privacy of our users. This privacy policy describes how we collect, use and protect your personal data in connection with the use of our website and services, tourist accommodations.

1. RESPONSIBLE FOR THE TREATMENT

The responsible for the processing of your personal data is Galdax Properties SL, NIF B19485721. You can contact us via e-mail lopd@galdaxproperties.com.

2. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

• Identification data: first name, last name, ID/passport.
• Contact details: e-mail address.
• Transactional data: information for payments, bookings you have made.
• Browsing data: IP address, cookies, browsing history on our website.
• User preferences: details about their housing preferences.

3. PURPOSE OF THE TREATMENT

We collect and treat your personal data for the following purposes:

• Manage and formalise the reservation of tourist accommodation.
• To facilitate the safe payment and issue invoices.
• Respond to queries or requests for information.
• Comply with legal obligations (billing, regulatory, desk).
• Improve the user experience through the analysis of browsing data.
• The sending of commercial communications, promotions or news regarding our services, always with your consent.

4. POLITICS NEWSLETTER

If you subscribe to our newsletter, we will treat your email address with the sole purpose of sending you information about promotions, news and news related to the services Galdax Properties.

Legal basis for the processing of the data of the newsletter
The processing of your data to the shipping of the newsletter is based on your consent given at the time of the subscription. At any time you may withdraw that consent without affecting the lawfulness of the processing carried out previously.

Right of opposition and the bottom of the newsletter
If you no longer wish to receive our newsletter, you can:

Click on the link “Unsubscribe” which you will find at the bottom of every email.
Send an email to lopd@galdaxproperties.com indicating in the subject “Unsubscribe newsletter”.
After applying to the floor, your data will be deleted from our database of subscribers within a maximum period of 48 hours.

5. LEGAL BASIS FOR THE PROCESSING

The processing of your data is based on the following justifications:

• Performance of a contract: to manage their bookings and contracted services.
• Compliance with legal obligations.: like tax law or desk.
• Consent: for the sending of commercial communications.
• Legitimate interest: to improve our services and ensuring the security of the platform.

6. RECIPIENTS OF THE DATA

Your personal data will not be passed on to third parties, except in the following cases:

• Providers of services required to manage the bookings (e.g., payment gateways).
• Compliance of legal obligations, such as requirements of administrative or judicial authorities.
• External collaborators under strict confidentiality agreements.

7. INTERNATIONAL DATA TRANSFERS

In principle, your personal data is handled within the European Economic area (EEA). In case of international transfers, we guarantee compliance with the applicable regulations, such as the adoption of standard contractual clauses approved by the European Commission.

8. PERIOD OF CONSERVATION OF DATA

The personal data will be kept for the time necessary to fulfill the purposes outlined in this policy. In particular:

• Data of bookings: will be kept for the time necessary to provide the service and during the period required by the tax legislation.
• Contact data for commercial purposes: until you withdraw your consent or ask for its deletion.

9. USER'S RIGHTS

You have the right to:

• Access to your personal data.
• Rectify inaccurate or incomplete data.
• To request the deletion of data when no longer needed.
• To limit the processing of your data in certain circumstances.
• Object to the processing, especially for commercial purposes.
• Request the portability of your data to another data controller.

To exercise your rights, you may submit a request to lopd@galdaxproperties.comaccompanied by a copy of a valid identification document.

10. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to improve the user experience and to analyse the use of the website. For more information, see our Cookie policy.

11. SECURITY OF DATA

In Galdax Properties we take the necessary technical and organizational measures to protect your personal data against unauthorized access, alteration, loss or destruction.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Amendments will be published on this page, indicating the date of the last update.

If you have questions or concerns about this Privacy Policy, do not hesitate to write to us at lopd@galdaxproperties.com.